If your photos look cropped differently than expected, don’t worry - this is usually due to how images are fitted into the product during creation. The good news is this can be easily adjusted before placing your order. Cropping occurs when your photo doesn’t match the shape of the product. For example: - A rectangle photo placed into a square product (like magnets) - A portrait image placed into a landscape layout To make the image fit, the app automatically crops part of th

If your photos are not uploading after placing your order, don’t worry - this is usually caused by a temporary issue that can be resolved quickly. This post identifies the most common causes and simple steps to fix them. Before trying anything else, make sure: - You are using the latest version of the Picture Postie app - Your phone’s operating system is up to date - You are not in low data mode, which can slow or prevent uploads - Your battery is not low - You have a stable